Welcome to Firefly Pops ("we," "us," or "our"). We are committed to protecting the privacy and security of our customers' personal information. This privacy policy ("Policy") outlines the types of information we collect, how we use and protect it, and the choices you have regarding your information.

1. Information We Collect
• Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, shipping address, billing information, and phone number when you place an order or create an account.
• Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior through the use of cookies or similar technologies.

2. Use of Information
• Personalization: We may use the information we collect to personalize your shopping experience, provide customer support, process orders, and communicate with you about your orders.
• Marketing: With your consent, we may send you promotional emails or newsletters regarding our products, special offers, or updates. You can opt out of receiving such communications at any time.
• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing platforms. However, we will only disclose the necessary information needed for them to perform their services and require them to keep your information confidential.

3. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Cookies
We use cookies and similar technologies to enhance your browsing experience, improve our website's functionality, and analyze trends. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

5. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

6. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it.

7. Your Rights
You have the right to access, update, correct, or delete your personal information held by us. You may also request to unsubscribe from marketing communications or exercise any other applicable rights. To do so, please contact us using the information provided in the "Contact Us" section below.

8. Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on secure servers behind a firewall.

9. Changes to this Policy
We reserve the right to update or modify this Policy at any time. We will notify you of any material changes by posting the revised Policy on our website. We encourage you to review this Policy periodically for any updates.

10. Contact Us
If you have any questions, concerns, or requests regarding this Policy or the privacy practices of our Shopify website, please contact us at sales@ffpops.com.